WinLine AIDA (Artificial Intelligence Digital Assistant) is our new generation of artificial intelligence (AI) in WinLine and stands for intelligent ERP support right within the system.
AI functions have been established in WinLine for quite some time. But with the introduction of WinLine AIDA, they are evolving into a true game-changer that will fundamentally transform your daily work. Experience how artificial intelligence redefines your processes in WinLine: through automated workflows, rapid analyses, and noticeably more efficient ways of working. WinLine AIDA is fully integrated into your WinLine system. This allows you to reach your goals without detours and frees up time for what really matters.
ERP systems like WinLine ERP process particularly sensitive business data. That is why the secure handling of this information is a top priority.
The connection to AI tools is established via a secure API key as a unique access key. The security concept is complemented by a hybrid enterprise AI architecture, in which a local MCP server acts as a communicator between WinLine and the AI. This creates a secure end-to-end system in which data sovereignty, transparency, and controlled AI usage are guaranteed at all times.
Discover how AI in ERP makes your processes in WinLine faster and more efficient.
WinLine AIDA is the integrated AI assistant in WinLine that supports you directly in your daily work. Fast, simple, and user-friendly, AIDA answers your questions about the system—exactly when you need the information.
AIDA leverages powerful AI technologies such as Gemini, ChatGPT, and Claude. You can flexibly decide which service to use—or combine several.
In short: WinLine AIDA is your smart AI companion within your WinLine ERP/CRM system.
Artificial intelligence has transformed everyday work. AIDA makes this transformation secure, integrated, and practical. It actively supports users in their daily tasks, continuously learns from your data and processes, and thus becomes increasingly efficient over time.
A key advantage: Your data remains under your control. While many employees use AI tools anyway, AIDA provides legally compliant, company-compliant access.
Your WinLine understands you
Ask questions instead of searching for functions.
Real-time answers
Make company data immediately usable.
Routines run automatically
Less manual work, more time for what matters.
Everything in one place
AI directly integrated into your WinLine.
Secure and traceable
Full transparency regarding data and usage.
Even today, numerous processes in WinLine can be fully digitized and efficiently automated. However, the use of AI goes even further: WinLine AIDA provides additional support to employees by intelligently streamlining time-consuming tasks, making information available more quickly, and further accelerating existing processes. This results in additional efficiency gains directly in day-to-day work within WinLine.
Let’s take a look and examine some specific examples of tasks where AI can provide targeted relief and support:
The AI assistant tool is highly versatile and can be used across all areas of WinLine. Here are a few examples to illustrate its potential:
WinLine AIDA - it’s intelligent support, not “just” software. Here’s a quick overview of the key facts:
Here you'll find an overview of the most important questions and answers about the integrated AI assistant tool WinLine AIDA:
AI in ERP refers to the use of artificial intelligence within an ERP system to automate business processes, analyze large volumes of data, and support informed decision-making within the organization. The goal is to make operational processes more efficient and intelligent.
AI in ERP reduces manual tasks, speeds up reporting, and improves the quality of decision-making. Companies benefit in particular from automated processes, faster analyses, and better utilization of existing ERP data.
WinLine AIDA supports users directly within WinLine by providing context-sensitive answers, automatic suggestions, and AI-powered analyses. Users can access information more quickly, manage processes more efficiently, and complete tasks directly within the system without needing additional tools.
WinLine AIDA is an AI-powered assistant tool that handles tasks such as automated data analysis, support with bookings, workflow suggestions, and intelligent searches for information within the ERP system. In addition, WinLine AIDA can assist with evaluations, decision-making, and process optimization.
To do this, you need a digital access key, known as an “API key.” It establishes a secure connection between WinLine AIDA and the AI service being used. It also ensures that only authorized applications can access the AI functions and clearly defines which requests are processed.
The advantage of an API key lies in security, control, and transparency: access can be clearly assigned, usage tracked, and costs accurately billed. At the same time, companies retain full control over which AI service is used within the company and how company data is processed.
You can obtain the API key directly from the respective AI provider you wish to use with WinLine AIDA. Once created, it is stored once in WinLine and used for secure communication between the ERP system and the AI.
The following AI tools are currently integrated into WinLine: ChatGPT, Gemini, Claude.
For an AI assistant to be used effectively in WinLine, it must be able to work with sensitive company data in a secure and controlled manner. This is precisely where a key technical component comes into play: the local MCP server, which includes an integrated RAG system. It serves as the communication bridge between WinLine and the cloud-based AI (ChatGPT, Gemini, Claude).
The local MCP Server serves as the central hub between WinLine and the AI. It ensures that all requests between your WinLine and the AI services in use are processed securely, in a controlled manner, and with full traceability.
Instead of data flowing unchecked into various systems, everything remains within a clearly defined structure: The MCP Server decides which information is passed on, prepares it in a comprehensible format, and returns the results cleanly back to your system.
The RAG system integrated into the MCP Server acts as an intelligent bridge between ERP and AI. It ensures that the AI receives only the information it truly needs for a specific query, searching for relevant data within WinLine, such as
This information is then appropriately processed and made available to the AI. This results in precise answers based on your current company information from WinLine.
WinLine AIDA is expected to be available within the WinLine ERP/CRM system starting in the fall of 2026.
WinLine AIDA ushers in a whole new era of intelligent ERP/CRM support. Processes are automated, decisions are accelerated, and your employees experience a noticeable reduction in workload—all within your familiar WinLine environment.
WinLine AIDA is expected to be available starting in fall 2026. Use this time to prepare your company early for the future of AI-powered business management.
Want to learn more about WinLine AIDA? We’d be happy to provide you with more information.